Trust kit

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Note

Pre-launch draft. Written from the code and the deployment. The server has run on AWS (ECS Fargate behind CloudFront, us-east-1) since 2026-11-03, before public launch.

What Telltale does, in one line: it tells a customer's application whether a signed-in session is being driven by a person or by an AI agent (a browser agent such as Claude in Chrome, or other automation), with how it knows. It detects AI agents, not several people sharing one login: two colleagues using one account look like people to Telltale, and Telltale doesn't try to tell them apart.

Trust kit
PageWhat it answers
Data location and retentionWhere data lives and how long each kind is kept
Redaction controlsWhat is never collected, and the controls you have on top of that
SOC 2 planControls already in place, the gaps, and the timeline to a Type I and Type II report
Script size and page impactThe SDK's compressed size and main-thread cost, measured, with the method

Available on request: the data processing agreement, the privacy policy, the terms of service, the security overview and the subprocessor list. They are being reviewed by a lawyer before they are published. Email jad@heypharos.com and we will send them.

Report a security issue

Email jad@heypharos.com with "Security" in the subject: what you found, where, and how to reproduce it. Please don't test against other customers' data or degrade the service while you look. We read every report, reply to say we have it, and tell you when it is fixed. The same address is in security.txt (RFC 9116).

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